Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns:

To be eligible for a return, your item must:

Be in the same condition that you received it
Be unworn or unused
Have all original tags
Be in its original packaging
Include the receipt or proof of purchase

How to Start a Return:

You can start a return by contacting us:

Email: uu280103@gmail.com
Phone: +91 96625 63446

Return Steps:

Contact us via email or phone to request a return.
Provide your order number and reason for return.
If your return is approved, we’ll send you:
- A return shipping label
- Instructions on how and where to send your package
Send the item to the following address: Ahmedabad, dariyapur , bardolpura road austvinayk complex Block B ,380001
⚠ Items sent back without first requesting a return will not be accepted.

Damages & Issues:

Please inspect your order upon reception. Contact us immediately if the item is defective, damaged, or incorrect, so we can resolve the issue.

Non-Returnable Items:

Certain items cannot be returned, including:

Perishable goods (food, flowers, plants)
Custom products (special orders, personalized items)
Personal care products (beauty items)
Hazardous materials, flammable liquids, or gases
Sale items or gift cards

If you have questions about your item, contact us before attempting a return.

Exchanges:

To exchange an item, return the original item first. Once your return is approved, you can make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period:

If your order is shipped to the EU, you have 14 days to cancel or return your order for any reason, without justification. Items must be in the same condition as received, unworn or unused, with tags and original packaging, and include proof of purchase.

Refunds:

We will notify you once we’ve received and inspected your return.
If approved, your refund will be processed on your original payment method within 10 business days.
Bank or credit card processing may take additional time.
If more than 15 business days have passed since approval, contact us at uu280103@gmail.com or +91 96625 63446